ORDER TRACKING

Handling time before shipping: 1-2 business days

When will my order begin to be tracked?

Please do not worry if the status of your order is ``Pre-shipment``. It takes some time for your order to be uploaded to the mail tracking system
IF YOUR TRACK NUMBER LOOKS LIKE

9200***********1234

This means that your order has been sent via UPS to our warehouse in Miami and will begin to be tracked in the USPS system 4-5 business days after you receive the track number. UPS track number is available upon request.

IF YOUR TRACK NUMBER LOOKS LIKE

R**********UA

This means that your order has been sent via national post operator directly to you and will begin to be tracked in the system 1-2 business days after you receive the track number.

Parcels sent by free shipping to Canada, Australia and the UK are not tracked due to restrictions on these postal services.

Parcels sent by Free Shipping to Canada, Australia and the UK are not tracked due to restrictions on these postal services.

IF YOUR TRACK NUMBER LOOKS LIKE

1Z***********1234

This means that your order has been sent via UPS directly to you and will begin to be tracked in the UPS system 1-2 business days after you receive the track number.

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